Lockyz Media Help Center
  1. Lockyz Media Help Center
  2. Demo service space

Demo service space

Welcome to Demo service space's portal! Try the example forms (we call them Request types) to practice requesting help like your customers would. To edit these request type forms, visit the Request types page inside project settings.

  • General

    IT help, Computer support, Purchase under $100, Employee exit, New employee
  • Need approval

    Travel request, Purchase over $100
Powered by Jira Service Management
{"xsrfToken":"2d0a0d238c8e8edbd1a9568dde7726f334da69e7_lout","branding":{"id":"2","key":"demo","name":"Demo service space","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Lockyz Media Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Lockyz Media Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZjJmZGFjNi1jM2FjLTQ0NzQtOGFiNi1iMWVkNmFiODFhMDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NjE2ODg1MzIsIm5iZiI6MTc2MTY4NzkzMn0.J-VxJNaWR8uFVEAMndeh_PgMlcfO8k-gGEe9oRTEMHE&client=8f2fdac6-c3ac-4474-8ab6-b1ed6ab81a08&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"topBarColor":"#0074e0","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"2","key":"demo","projectId":10001,"serviceDeskId":2,"name":"Demo service space","description":"<p>Welcome to Demo service space's portal! Try the example forms (we call them <b>Request types</b>) to practice requesting help like your customers would. To edit these request type forms, <a href=\"https://lockyzdev.atlassian.net/plugins/servlet/project-config/DEMO\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">visit the Request types page inside project settings</a>.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"5","name":"Computer support","descriptionHtml":"","callToAction":"Computer support","introHtml":"<p>If you have problems with your laptop, let us know here.</p>","icon":10512,"iconUrl":"https://customer.support.lockyzmedia.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[2],"key":""},{"id":"7","name":"Employee exit","descriptionHtml":"","callToAction":"Employee exit","introHtml":"<p>Moving on to better things? Start your transition here.</p>","icon":10514,"iconUrl":"https://customer.support.lockyzmedia.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10514","groups":[2],"key":""},{"id":"4","name":"IT help","descriptionHtml":"","callToAction":"IT help","introHtml":"<p>Get general tech support, like help with the Wi-Fi or printing.</p>","icon":10541,"iconUrl":"https://customer.support.lockyzmedia.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[2],"key":""},{"id":"8","name":"New employee","descriptionHtml":"","callToAction":"New employee","introHtml":"<p>Onboard a new hire.</p>","icon":10517,"iconUrl":"https://customer.support.lockyzmedia.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[2],"key":""},{"id":"11","name":"Purchase over $100","descriptionHtml":"","callToAction":"Purchase over $100","introHtml":"<p>Order something big, like a new phone. Purchases over $100 require approval.</p>","icon":10543,"iconUrl":"https://customer.support.lockyzmedia.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10543","groups":[3],"key":""},{"id":"6","name":"Purchase under $100","descriptionHtml":"","callToAction":"Purchase under $100","introHtml":"<p>Order something small, like a keyboard. If it's under $100, you don't need approval.</p>","icon":10536,"iconUrl":"https://customer.support.lockyzmedia.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[2],"key":""},{"id":"10","name":"Travel request","descriptionHtml":"","callToAction":"Travel request","introHtml":"<p>Got travel plans? Start the process here.</p>","icon":10530,"iconUrl":"https://customer.support.lockyzmedia.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10530","groups":[3],"key":""},{"id":"9","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://customer.support.lockyzmedia.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"General"},{"id":3,"name":"Need approval"}],"orderMapping":{"2":[4,5,6,7,8],"3":[10,11]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DEMO","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZjJmZGFjNi1jM2FjLTQ0NzQtOGFiNi1iMWVkNmFiODFhMDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjE2ODkxMzIsIm5iZiI6MTc2MTY4NzkzMiwiYW5vbklkIjoiYW5vbi11c2VyIn0.VA1ZfKu13_aXWLW1NfxXWX7oszNKfcmh1iMi-wyUA8k","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"8f2fdac6-c3ac-4474-8ab6-b1ed6ab81a08","tokenDurationInMins":20}},"sharedPortal":{"name":"Lockyz Media Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=lockyzdev","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"2d0a0d238c8e8edbd1a9568dde7726f334da69e7_lout","baseUrl":"https://customer.support.lockyzmedia.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://lockyzdev.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"8f2fdac6-c3ac-4474-8ab6-b1ed6ab81a08","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"8d64c2dbb3224702a662af9a04723664","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://lockyzdev.atlassian.net","anonymousEnabled":true,"requestIntroEnabled":true}